Welcome to Lotus Care Management & Wellness Services

About Us

Why do you need Patient Advocacy/ Care Management Services?

Living with a diagnosis that is related to mental health, substance use, and developmental disorders can be stressful for you, as well as your family, as you try to find the right treatment. Navigating healthcare and social service systems can be confusing and frustrating, often causing your life to revolve around your diagnosis. Additionally, majority of the supports available to assist you are offered through those same healthcare systems, therefore primarily acting in their agency’s best interest rather than yours. You need someone on your side, and only your side. That’s where we come in! We can assist you with exploring treatment options, getting a proper diagnosis, obtaining medical insurance, managing your medications, advocating on your behalf with providers, and much more.   

What is Animal Assisted Care?

 Animal-Assisted Care is the planned inclusion of an animal in a patient’s treatment plan. Animal- Assisted Care is based on an age-old concept. Pets are a friendly, non-threatening common denominator in most American homes.   Growing up with a furry, affectionate friend is a satisfying part of most childhoods.  Many of our abilities to form healthy, adult relationships may stem from our first joyful experiences with pets. Pets’ non-judgmental affection-on-demand can bring a sense of serenity and self-confidence that reduces anxiety and stress, stimulates social interaction and conversation, gives us opportunities for nurturing, exercise and play, and distracts us from the cares of our fast-paced world. They amuse and entertain us, make us feel needed, and ask for little in return except to be loved, respected and cared for. In an age where traditional extended families are disappearing, 99% of pet owners consider pets their closest companions and family members.  Medical practitioners, psychologists, social workers, reading specialists, occupational and physical therapists, health care professionals and others in many different fields are tapping into this unique human-animal bond for its potential therapeutic value. 

What is the Social Model of Care?


How we see and think about people with a mental health disparity is important in determining how we care for them. Over many years, different ways of thinking about people with any type of disability – what are called ‘models’ of disability – have been developed. Probably the best known of these is the ‘medical’ model. The medical model of disability views people as being disabled, impaired and ‘different’, and that their needs should be addressed by medical and other treatments to help ‘fix’ them (even if their disability is not necessarily causing any problems). So the medical model looks at ‘what needs to be fixed’ with the person, not at his or her strengths or needs. People with a disability are expected to have low expectations for what they can achieve and to be dependent on others for help, support and decision-making. Fortunately, this model has now largely been replaced by the social model of disability. Instead of seeing the person with disability as ‘having something wrong’ that needs to be ‘fixed’, the social model sees society and the barriers it places to the aspirations and progress of people with disabilities as being at fault. These barriers tend to be of three kinds:

  • environmental – buildings, transport and other public places and services being developed without thought for the needs of people with disabilities
  • attitudinal – people and communities being quick to draw stereotypical conclusions that limit the potential of people with disabilities and the tendency of some people (knowingly or unknowingly) to be discriminatory or prejudicial
  • organizational – showing lack of flexibility and empathy in the way they develop their policies, practices and procedures

Some experts argue that the current system relies too strongly on medical approaches for mental health problems. They say it implies the roots of emotional distress are simply in brain abnormalities and underplay the social and psychological causes of distress.

Lotus Care Management follows the social model of care and assists individuals with finding a level of care that works for them and improves their quality of life.